GO WEST!
2025
rental charges
Minimum 3 day bookings
July/Aug minimum 7 days

1. Who can drive a GO WEST! camper?

• Only drivers aged between 25 and 75 years who have held a full UK-issued driving licence for a minimum of 2 years are authorised to hire a GO WEST! Camper. If you have more than 3 penalty points our insurers may refuse to provide cover, or may impose surcharges at their discretion.
• All hirers/main drivers must provide a photo ID licence, plus 2 utility bills as proof of residence at the address shown on their photo ID licence - proofs of identity must be from separate companies, and no more than 3 months old. (Drivers with a paper licence must provide a passport as proof of ID.)
• Additional drivers must provide a photo ID licence only, and all drivers must be present when the vehicle is collected or delivered at the start of the rental.
• DVLA licence check codes must also be provided by all drivers on the day the rental starts.
• No additional drivers may be added after the rental period has started.
• Drivers are personally liable for any fines incurred - e.g. for parking and traffic offences etc.

2. GO WEST! camper hire - what’s included?

• Unlimited mileage in the UK, and pre-agreed mileage in European countries covered by GO WEST! insurance - please enquire for details.
• Fully comprehensive insurance covering damage to the vehicle, and third-party property and medical costs - less a £1,000 insurance excess. Note: Personal contents and medical insurance are NOT included for the hirer or vehicle passengers.
• All domestic and catering requisites as per the vehicle inventory.
• Bed linen, pillows and duvets if required.
• Free LPG gas - we’ll cover the cost of any required refills on holiday, on production of a receipt.

3. Security Deposit and Windscreen/tyres

• A refundable security deposit of £1,000 must be provided to cover the Insurance Excess, and hirers will be liable for any damages or loss to the vehicle, and/or its contents up to this amount.
• The £1,000 security deposit must be provided 5 days prior to your booking, and will be refunded in full within 7 days of your hire period ending, assuming no deductions are due for late return, cleaning, topping off fuel, or any damage to the exterior or interior of the vehicle, and/or contents listed in the rental inventory.
• This £1,000 security deposit must be held on a credit or debit card, and cannot be paid in cash under any circumstances. (Please check in advance that your preferred card provider allows amounts to be held by GO WEST! in this way.)
• Any breach of GO WEST! Terms and Conditions means hirers will be held liable for all damage incurred to the vehicle or contents during their hire period.
• Hirers are also liable for:
  • Windscreen Excess - £35 for chip repairs and £190 for replacement if a repair cannot be effected.
  • Tyre damage - the full cost of any necessary repair or replacement will be deducted from the Security Deposit. 

4. Excess Waiver insurance

• For an additional fee of £17 per day, Excess Waiver level 1 insurance is available that reduces your Excess liability from £1,000 to £375.
• For an additional fee of £28 per day, the Excess Waiver level 2 insurance will also cover accidental damage to the mirrors and tyres on the hired vehicle.
• Excess Waiver does not cover windscreen damage.

5. Minimum and maximum hires

• In July and August our minimum hire period is 7 days. During the rest of the year the minimum hire period is 3 days. The maximum hire period is 30 days. 

6. Permitted number of passengers

• GO WEST! Self-Drive-owned campers are permitted to carry up to five passengers. All passengers must use the provided seat belts when the vehicle is moving.

7. Payment terms

• Reservations become binding subject to receipt by GO WEST! of your deposit, which will be 50% of the total hire fee for any booking.
• Before we accept your booking deposit, you must confirm that you have read all the GO WEST! Terms and Conditions, and agree to be bound by them from the date that your deposit is paid.
• Bookings must be paid for in full at least four weeks before your hire starts. Your £1,000 Security Deposit must be held by GO WEST! for no less than four days before your rental period starts.
• By agreeing to the GO WEST! Terms and Conditions, you irrevocably authorise GO WEST! to deduct from your security deposit any amounts due by you to GO WEST! under the terms of our agreement. 

8. Vehicle return policy

• Pick up and return times will be agreed in writing and set out on the rental Check Sheet provided with your booking. 
• Late returns significantly affect our ability to prepare vehicles for subsequent bookings, so to avoid this eventuality we charge late return fees.
• Late return fees are charged at £50 for every full half-hour after your agreed check-in time, up to a maximum of three hours after which a full day rate will be deducted from your Security Deposit.
• GO WEST! has 48hrs to make a thorough inspection inside and out of any returned vehicle, having first cleaned it to allow such an inspection to take place. Damage found within this 48-hour period will be notified to the hirer by photo and email, prior to the cost of repairs being deducted from the Security Deposit.
• An £80 cleaning fee will be deducted if the Camper has not been cleaned internally.
• A £50 fee will be deducted if the porta-potti and waste water tanks are not emptied and adequately cleaned prior to the vehicle’s return.

9. Cancellation Charges

●  For cancellations more than 6 weeks (42 nights) before a rental is due to start GO WEST! will issue a full refund, less a £40 admin charge.
● For cancellations between 6 and 4 weeks before a rental is due to start, GO WEST! will refund £50% of your total booking fee.
● For cancellations made less than 4 weeks before your rental is due to start, no refunds will be made.

10. Rental and other charges

Hirers agree to pay GO WEST!:

• All rental charges.
• The security deposit to be held on a credit card.
• Fees in the event of cancellation of a rental agreement before the vehicle handover.
• The cost of any damage to the vehicle or the property of any third party, subject to the insurance Excess or Excess Waiver limit.
• Fines and charges in including but not limited to parking fines, speeding fines and congestion charges - including a £20 admin fee charged by GO WEST!
• Daily rental charges for any period the vehicle is out of use for accident repairs, subject to the insurance Excess.
• Costs to recover a vehicle which has become bogged or has been misfuelled, subject to the insurance Excess.
• All costs without limit, if any claim is rejected by the insurer due to inappropriate use of the vehicle, which will be deemed a breach by the hirer of our Terms & Conditions.